Wednesday, October 14, 2009

Creating a Self Service Footprint

This blog has noted earlier the efforts of Deutsche Post and Post Denmark to automate their acceptance process and solve the problem of delivering parcels to people who are not at home.

Hellmail has just reported that Post Denmark will install an additional 60 of these Døgnposten bringing the total number to 108. To put this in perspective, this Postal Service would need to install nearly 25,000 to have the same level of customer access as will exist in Denmark.

To see how the Danish version of this parcel locker works, I have attached this video.

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